The Ritz-Carlton believes that service should not simply be reactive, but anticipatory. The Ladies and Gentlemen of The Ritz-Carlton Residences are artists of anticipation, ambassadors of the brand who deliver personal and memorable service and experiences to residence owners and their guests. The staff thrives on wowing residents with extraordinary service and thoughtful accommodation, from grocery shopping and daily beverage service to travel planning and dinner reservations.

The Residences Staff

  • General Manager
  • Residential Services Manager
  • Butler
  • 24-hour Concierge
  • 24-hour Doorman
  • 24-hour Parking Valet
  • Engineer
  • Porter

Resident Services

  • Valet Parking
  • Private Storage Lockers
  • Enhanced Delivery from Select Restaurants with Dining Arranged in the Landmark Club or Your Home
  • Grocery Shopping, Delivery and Placement*
  • Basic In-home Maintenance and Repairs*
  • Vacant Home Care*
  • Shoe Shining
  • Screening Room Enhancements – Blankets, Popcorn, and Beverages
  • Tea & Specialty Coffee Service In The Landmark Club
  • Afternoon Beverage Service in The Landmark Club
  • Shipping Service*
  • Notary Public
  • Air and Hotel Reservations
  • Auto Washing / Detailing*
  • In-home Housekeeping*
  • Personal Training*
  • Spa Services*
  • Dog Walking*
  • Laundry and Dry Cleaning*
  • Private Event Catering*
  • Private Chef Experiences*
  • Courier Service*

*These are a la carte services, some of which are provided by preferred third-party providers.